2025 EOY Report - Image of Report

Inside the Language Access Shift of 2025

See how peers in healthcare, government, and health plans are adapting—and what you need to do next.

Language access changed more in the last year than it has in the last decade. The 2025 Report breaks down how policy shifts, evolving communities, and how quickly AI has entered everyday workflows are reshaping applications in government, health plans, and healthcare. Based on our direct work delivering language access across hundreds of regulated organizations, combined with expert insights from industry experts in each area of government, health plans, and healthcare, this report makes sense of the shift and shows what your peers are doing now, and what your organization can do next.

Why You Need This Report: 

  • Apply expert insights from regulated industries immediately
  • See how healthcare, health plans, and government can modernize language access
  • Navigate evolving guidance and stricter requirements for compliance
  • Understand how AI is changing compliance workflows and decisions

With Expert Insights From

Michael Mule

Michael Mule

A DOJ civil rights attorney, recognized for advancing language access through initiatives like LEP.gov and Digital.gov, providing guidance for federal Title VI.
Ralph Silber

Ralph Silber

A retired CEO of a California Medi-Cal health plan and current healthcare consultant with nearly 40 years of experience, and a lifelong advocate for equitable access.
SriVani Ganti

SriVani Ganti

A Senior Director of Health Equity, Content, and Creative Services dedicated to advancing inclusive member engagement and designing solutions that close gaps for diverse communities.