Personalize every experience to increase LEP members' engagement with your team and advocacy for your brand.
Members are increasingly embracing their healthcare journey online. From researching healthcare options, doctors and hospitals to booking appointments, members may have multiple interactions with a healthcare organization before their first visit.
Existing members may enjoy the benefits of online member portals, which give them access to health records, test results, and more.
However, 25 million people in the U.S are limited English proficient (LEP) and may not have access to these digital resources in their primary language.
Find out how content creation teams within Healthcare organizations serving multicultural member populations are tasked to innovate, adapt, and lead their companies into digital age.